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	<title>Comments on: Insane in the UI Brain</title>
	<atom:link href="http://www.red-sweater.com/blog/136/insane-in-the-ui-brain/feed" rel="self" type="application/rss+xml" />
	<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain</link>
	<description>Mac &#38; Technology Writings by Daniel Jalkut</description>
	<pubDate>Fri,  5 Sep 2008 15:47:30 +0000</pubDate>
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		<title>By: Red Sweater Blog - One Small Step For A Man Page</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-34490</link>
		<dc:creator>Red Sweater Blog - One Small Step For A Man Page</dc:creator>
		<pubDate>Sat, 16 Dec 2006 22:03:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-34490</guid>
		<description>[...] Most of the time when I download some new piece of software, it&#8217;s mere seconds before I&#8217;m frothing at the mouth about some interface or usability problem. [...]</description>
		<content:encoded><![CDATA[<p>[...] Most of the time when I download some new piece of software, it&#8217;s mere seconds before I&#8217;m frothing at the mouth about some interface or usability problem. [...]</p>
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		<title>By: toxicsoftware.com &#187; FlexTime 1.0 finished</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-12125</link>
		<dc:creator>toxicsoftware.com &#187; FlexTime 1.0 finished</dc:creator>
		<pubDate>Thu, 17 Aug 2006 17:01:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-12125</guid>
		<description>[...] Daniel Jalkut of Red Sweater infamy has released FlexTime, a Mac OS X timer application. Of interest to me is that FlexTime might well be the first released Mac OS X application to make used of my Toxic Progress Indicator Cocoa Widget, as seen in the following screenshot: [...]</description>
		<content:encoded><![CDATA[<p>[...] Daniel Jalkut of Red Sweater infamy has released FlexTime, a Mac OS X timer application. Of interest to me is that FlexTime might well be the first released Mac OS X application to make used of my Toxic Progress Indicator Cocoa Widget, as seen in the following screenshot: [...]</p>
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		<title>By: Jens Ayton</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-7585</link>
		<dc:creator>Jens Ayton</dc:creator>
		<pubDate>Sun, 18 Jun 2006 10:49:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-7585</guid>
		<description>Andrew Stone said:
&lt;blockquote&gt;Trying to decipher tiny icons which would replace the ‘pix, flix…’ can actually cause more cognitive overloading than the simple text. I’ve squeezed in “audio” so at least that is spelled out.&lt;/blockquote&gt;

I agree on the icon thing — that way lies MS Office. However, on the off chance you’re still reading this, how about “Gallery” instead of “pix &#38; flix”?</description>
		<content:encoded><![CDATA[<p>Andrew Stone said:</p>
<blockquote><p>Trying to decipher tiny icons which would replace the ‘pix, flix…’ can actually cause more cognitive overloading than the simple text. I’ve squeezed in “audio” so at least that is spelled out.</p></blockquote>
<p>I agree on the icon thing — that way lies MS Office. However, on the off chance you’re still reading this, how about “Gallery” instead of “pix &amp; flix”?</p>
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		<title>By: Red Sweater Blog - Another UI Bites the Dust</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6946</link>
		<dc:creator>Red Sweater Blog - Another UI Bites the Dust</dc:creator>
		<pubDate>Thu, 15 Jun 2006 20:29:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6946</guid>
		<description>[...] It&#8217;s been a little while since I critiqued (or mercilessly attacked, depending on your perspective) an application&#8217;s UI. Actually, it hasn&#8217;t been that long at all, but I just downloaded and tried the Mac OS X version of Meetro, and we might as well learn from some of their successes and mistakes. Let me just warn anybody loyal to Meetro that this entry will not be high-fives all around. [...]</description>
		<content:encoded><![CDATA[<p>[...] It&#8217;s been a little while since I critiqued (or mercilessly attacked, depending on your perspective) an application&#8217;s UI. Actually, it hasn&#8217;t been that long at all, but I just downloaded and tried the Mac OS X version of Meetro, and we might as well learn from some of their successes and mistakes. Let me just warn anybody loyal to Meetro that this entry will not be high-fives all around. [...]</p>
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		<title>By: Red Sweater Links &#187; Blog Archive &#187; Icons and UI Differentiation</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6845</link>
		<dc:creator>Red Sweater Links &#187; Blog Archive &#187; Icons and UI Differentiation</dc:creator>
		<pubDate>Wed, 14 Jun 2006 13:53:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6845</guid>
		<description>[...] Jasper Hauser discusses the striking similarities between Apple&#8217;s Dashcode icon and the icon for a similar application that he had designed the icon for. He uses the observation as an opportunity to make some interesting points on differentiation in application UI design. The goal of looking the same as everything else (consistency) while also looking different (individual style) is one that resonates with me and seems particularly important in light of my recent comments on good and bad Mac GUI design. [...]</description>
		<content:encoded><![CDATA[<p>[...] Jasper Hauser discusses the striking similarities between Apple&#8217;s Dashcode icon and the icon for a similar application that he had designed the icon for. He uses the observation as an opportunity to make some interesting points on differentiation in application UI design. The goal of looking the same as everything else (consistency) while also looking different (individual style) is one that resonates with me and seems particularly important in light of my recent comments on good and bad Mac GUI design. [...]</p>
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		<title>By: John C. Welch</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6347</link>
		<dc:creator>John C. Welch</dc:creator>
		<pubDate>Mon, 05 Jun 2006 15:03:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6347</guid>
		<description>I didn't get into specifics, because with UI, there's rarely a point. The same thing that can make one set of users really pissed off and angry make another set quite happy. Brushed metal interface anyone? Or even older...Aqua, Colors in the UI in Mac OS 8, etc. Good UI is like pr0n...you can't identify it, you only know it when you see it. Videator ain't it, not to me, and evidently, not to a lot of people. To those who insist that I should have tried the application before savaging the UI, I reply back, the functionality of the application does not make the UI any better. When I see a UI that makes my eyes hurt, and the baby jesus cry, there's nothing about the application that makes me &lt;i&gt;want&lt;/i&gt; to try it. However, I know people who insist that Windows XP is "teh bombz0r" of great UI, and can marshal great amounts of data, statistics, and the like to "prove" their opinion. Still looks like it was designed by a committe who can barely &lt;i&gt;spell&lt;/i&gt; UI. My experience with Office 2007 shows me that they're still using that same committee.

A good UI is, as many have pointed out, not just functional, but it's also how you get people to want to use your application. It attracts the eye. It invites you to reach out and play. A bad UI that you have to "play with for a while to understand" is none of that. It is something to be endured. The UI is the first impression anyone has of an application, and it becomes the daily impression people have of the application. Were people to take it more seriously, you'd have fewer tech support calls by people asking "How do i..."

Lest you think I single Stone out for bad UI, let me say that he is hardly the worst offender in the Macintosh Universe. The Adobe Acrobat team is kicking Stone's ASS in the field of Bad UI. Indeed, Acrobat may be the poster child for how not do do UI.  Andy's UI designs are...well - intentioned, but they show he's not a UI designer. Adobe Acrobat shows that the Acrobat team hates its users, and wants them to stop using the product. It's the only justification I can come up with for the UI. There's not a single part of it that isn't crap. There isn't a word that I know which can adequately define just how...&lt;i&gt;ghastly&lt;/i&gt; the Acrobat UI. Whomever approved that design should have to work with it forever, on a slow Mac with randomly failing RAM. Also note that I use Acrobat almost daily, and while it has a ton of functionality, the fact that the UI is so shamefully bad makes every minute of that use akin to being nibbled to death by baby ducks. So we can dispense with the idea that what looks like a bad UI will magically become a good UI if you subject yourself to it long enough. Planning on Stockholm Syndrome should not be a guiding principle of UI design.

As far as the rest goes...People, it's only the Intarweb. Relax

&lt;i&gt;Okay, so one minor point. JCR compared me to Dvorak, and that's not really accurate. Dvorak gets paid to write outrageous shit that jacks hitcounts. He cares, and very deeply, about his readers, which is why he pisses them off. Because it gets him more readers, which gets him more money. I don't get paid for bynkii.com, so me being a Dvorak has no material benefit whatsoever. Dvorak is very deliberately manipulating people like JCR into hating him, &lt;/i&gt;</description>
		<content:encoded><![CDATA[<p>I didn&#8217;t get into specifics, because with UI, there&#8217;s rarely a point. The same thing that can make one set of users really pissed off and angry make another set quite happy. Brushed metal interface anyone? Or even older&#8230;Aqua, Colors in the UI in Mac OS 8, etc. Good UI is like pr0n&#8230;you can&#8217;t identify it, you only know it when you see it. Videator ain&#8217;t it, not to me, and evidently, not to a lot of people. To those who insist that I should have tried the application before savaging the UI, I reply back, the functionality of the application does not make the UI any better. When I see a UI that makes my eyes hurt, and the baby jesus cry, there&#8217;s nothing about the application that makes me <i>want</i> to try it. However, I know people who insist that Windows XP is &#8220;teh bombz0r&#8221; of great UI, and can marshal great amounts of data, statistics, and the like to &#8220;prove&#8221; their opinion. Still looks like it was designed by a committe who can barely <i>spell</i> UI. My experience with Office 2007 shows me that they&#8217;re still using that same committee.</p>
<p>A good UI is, as many have pointed out, not just functional, but it&#8217;s also how you get people to want to use your application. It attracts the eye. It invites you to reach out and play. A bad UI that you have to &#8220;play with for a while to understand&#8221; is none of that. It is something to be endured. The UI is the first impression anyone has of an application, and it becomes the daily impression people have of the application. Were people to take it more seriously, you&#8217;d have fewer tech support calls by people asking &#8220;How do i&#8230;&#8221;</p>
<p>Lest you think I single Stone out for bad UI, let me say that he is hardly the worst offender in the Macintosh Universe. The Adobe Acrobat team is kicking Stone&#8217;s ASS in the field of Bad UI. Indeed, Acrobat may be the poster child for how not do do UI.  Andy&#8217;s UI designs are&#8230;well - intentioned, but they show he&#8217;s not a UI designer. Adobe Acrobat shows that the Acrobat team hates its users, and wants them to stop using the product. It&#8217;s the only justification I can come up with for the UI. There&#8217;s not a single part of it that isn&#8217;t crap. There isn&#8217;t a word that I know which can adequately define just how&#8230;<i>ghastly</i> the Acrobat UI. Whomever approved that design should have to work with it forever, on a slow Mac with randomly failing RAM. Also note that I use Acrobat almost daily, and while it has a ton of functionality, the fact that the UI is so shamefully bad makes every minute of that use akin to being nibbled to death by baby ducks. So we can dispense with the idea that what looks like a bad UI will magically become a good UI if you subject yourself to it long enough. Planning on Stockholm Syndrome should not be a guiding principle of UI design.</p>
<p>As far as the rest goes&#8230;People, it&#8217;s only the Intarweb. Relax</p>
<p><i>Okay, so one minor point. JCR compared me to Dvorak, and that&#8217;s not really accurate. Dvorak gets paid to write outrageous shit that jacks hitcounts. He cares, and very deeply, about his readers, which is why he pisses them off. Because it gets him more readers, which gets him more money. I don&#8217;t get paid for bynkii.com, so me being a Dvorak has no material benefit whatsoever. Dvorak is very deliberately manipulating people like JCR into hating him, </i></p>
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		<title>By: sjk</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6247</link>
		<dc:creator>sjk</dc:creator>
		<pubDate>Fri, 02 Jun 2006 23:05:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6247</guid>
		<description>&lt;blockquote&gt;But what remains - and I’m not referring to Daniel who has been gracious - certain bloggers will always be perceived as rude, arrogant and spiteful.&lt;/blockquote&gt;

Can you clarify that?  Seems you meant "... what remains will always be perceived as rude, arrogant and spiteful by certain bloggers ..." but just the "certain bloggers will always be perceived as rude, arrogant and spiteful" part is more grammatically correct when taken out of context by itself.</description>
		<content:encoded><![CDATA[<blockquote><p>But what remains - and I’m not referring to Daniel who has been gracious - certain bloggers will always be perceived as rude, arrogant and spiteful.</p></blockquote>
<p>Can you clarify that?  Seems you meant &#8220;&#8230; what remains will always be perceived as rude, arrogant and spiteful by certain bloggers &#8230;&#8221; but just the &#8220;certain bloggers will always be perceived as rude, arrogant and spiteful&#8221; part is more grammatically correct when taken out of context by itself.</p>
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		<title>By: Andrew Stone</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6227</link>
		<dc:creator>Andrew Stone</dc:creator>
		<pubDate>Fri, 02 Jun 2006 14:48:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6227</guid>
		<description>Besides, since we give free upgrades for life, expect to see many of these issues resolved in an upcoming release!

The good news is that this laundry list of what bothers Daniel is trivial to fix, for the most part.

I appreciate Daniel's 'deep linting' of the UI - and I've definitely made that Instant Effects Popup thinner first thing ;-). Trying to decipher tiny icons which would replace the 'pix, flix...' can actually cause more cognitive overloading than the simple text. I've squeezed in "audio" so at least that is spelled out.

So in the end of the day, I can continue to improve the GUI. But what remains - and I'm not referring to Daniel who has been gracious - certain bloggers will always be perceived as rude, arrogant and spiteful.</description>
		<content:encoded><![CDATA[<p>Besides, since we give free upgrades for life, expect to see many of these issues resolved in an upcoming release!</p>
<p>The good news is that this laundry list of what bothers Daniel is trivial to fix, for the most part.</p>
<p>I appreciate Daniel&#8217;s &#8216;deep linting&#8217; of the UI - and I&#8217;ve definitely made that Instant Effects Popup thinner first thing ;-). Trying to decipher tiny icons which would replace the &#8216;pix, flix&#8230;&#8217; can actually cause more cognitive overloading than the simple text. I&#8217;ve squeezed in &#8220;audio&#8221; so at least that is spelled out.</p>
<p>So in the end of the day, I can continue to improve the GUI. But what remains - and I&#8217;m not referring to Daniel who has been gracious - certain bloggers will always be perceived as rude, arrogant and spiteful.</p>
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		<title>By: Red Sweater Blog - Andrew Stone Responds</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6195</link>
		<dc:creator>Red Sweater Blog - Andrew Stone Responds</dc:creator>
		<pubDate>Thu, 01 Jun 2006 21:40:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-6195</guid>
		<description>[...] I had an off-line chat with Andrew Stone, to see what his reaction was to my recent entry about the design of Videator. He agreed to let me publish his response here as a counterpoint to my pretty strong criticism. He makes some good points and at the end of the day, he&#8217;s right: it&#8217;s best to download and try it out for yourself. [...]</description>
		<content:encoded><![CDATA[<p>[...] I had an off-line chat with Andrew Stone, to see what his reaction was to my recent entry about the design of Videator. He agreed to let me publish his response here as a counterpoint to my pretty strong criticism. He makes some good points and at the end of the day, he&#8217;s right: it&#8217;s best to download and try it out for yourself. [...]</p>
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		<title>By: Julian Grey</title>
		<link>http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-5995</link>
		<dc:creator>Julian Grey</dc:creator>
		<pubDate>Sun, 28 May 2006 10:03:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.red-sweater.com/blog/136/insane-in-the-ui-brain#comment-5995</guid>
		<description>"Constructive enough for you?"

Yes ^^;

Kudos for providing some very clear examples.

Now your post goes from a general call to good UI design, to clearly articulating UI problems in Stone's app and thereby illustrating the urgent need for developers to pay attention to good UI design.

Whereas the initial version of this post prodded one into thinking about good UI design, the updated version shoves you off a cliff.

Very nice. ~</description>
		<content:encoded><![CDATA[<p>&#8220;Constructive enough for you?&#8221;</p>
<p>Yes ^^;</p>
<p>Kudos for providing some very clear examples.</p>
<p>Now your post goes from a general call to good UI design, to clearly articulating UI problems in Stone&#8217;s app and thereby illustrating the urgent need for developers to pay attention to good UI design.</p>
<p>Whereas the initial version of this post prodded one into thinking about good UI design, the updated version shoves you off a cliff.</p>
<p>Very nice. ~</p>
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