I don’t use Twitter as an official support avenue. It’s simply not possible to conduct effective support when limited to 140 characters per transaction. But it’s great for staying casually in touch with existing and potential customers. To try to stay as connected as possible, I monitor Twitter for mentions of my company name and [...]

What is it about my job that makes it so damned enjoyable? I was discussing this earlier today with a friend and came to the conclusion, perhaps obvious, that it’s fun because running an indie software business feels like playing a game. I imagine that other small business owners, and larger venture entrepreneurs feel the [...]

Yesterday Favrd, a site that monitored the number of favorite stars a particular Twitter update has received, was suddenly shut down. Twitter erupted with reaction, much of which was more earnest and emotional than I expected. I had learned about Favrd and used it myself from time to time, but I assumed it was one [...]

The folks at The Unofficial Apple Weblog were kind enough to invite me to write a guest post about my experience at the recent Apple iPhone Tech Talks in New York City: Inside view of the iPhone Tech Talks from Daniel Jalkut Thanks to Mike Rose for approaching me about writing this up!